Shipping policy

At Atenza Home Appliances, we are committed to delivering your orders quickly, safely, and efficiently across Kenya.

Nairobi & Metropolitan Areas
We offer fast and reliable deliveries within Nairobi and its metropolitan areas through our dedicated in-house riders. Delivery fees vary based on your exact location and will be confirmed at checkout or upon order confirmation.

Countrywide Delivery
For orders outside Nairobi and its metropolitan areas, we partner with trusted courier services to ensure your items reach you wherever you are in Kenya. Delivery charges will depend on your location and the size of your order.

Processing & Delivery Time
Orders are processed promptly, with delivery timelines communicated at the time of purchase. We strive to ensure timely fulfillment while keeping you informed every step of the way.

Customer Support
If you have any questions about your delivery, our team is always ready to assist and provide updates on your order.